Vision & Mission
My vision is to improve any business that is truly eager to improve!
And my mission is to prove that every business can have better results.

As a Business Operations Consultant I specialize in analysing and improving business operations. I work across various teams within an organization to streamline processes, improve efficiency and achieve optimal performance.
My primary responsibility is to help companies improve operations through a deep understanding of their processes, statistics and industry best practices.
I am based in Prague, in the Czech Republic but have lived and worked internationally, and most recently in London. I am a native Czech speaker, fluent in English and can meet you for consultation in Prague, or by video-chat as required.
Skills
- Analytical skills – ability to analyse complex processes and data, trends and patterns to support data-improved decisions.
- Strong problem-solving capabilities.
- Project Management – able to plan, organize, manage resources, able to lead projects and teams effectively.
- Communication skills – excellent written, verbal communication, able to present complex information, and effective stakeholder management.
- Change Management – experienced in business transitions, understands change management principles and able to deliver the best practices while employees experience the change.
- Business Acumen – knowledge of various industries allows me to apply comprehensive understanding of business strategies, align operational improvements with strategic goals, and tailor recommendations to individual requirements.
- Leadership skills – managing and leading monoculture and multicultural teams, allowing adaption to any team and supporting the growth of team members and overall sustainability and stability of the team.
Contact form for more details and availability
Mila Chappell, 2025
